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Privacy policy

Last updated: 8 October 2026

1. Data controller

Alex Suquet Orús (sole trader), tax ID (NIF) 47423732D, based at Carrer de Jordi Girona, 1-3, Edifici C3, 08034 Barcelona, Spain. Trading as Pexalia.
Contact: info@pexalia.com · +34 645 948 949. There is no data protection officer.

2. What data we process

Please do not send us specially protected data (health, beliefs, etc.) or other people's data without a legal basis.

3. Why we process it and on what legal basis

PurposeLegal basis
Replying to your message or requestConsent and, where there is an engagement, pre-contractual steps and performance of the contract
Preparing a quote you asked forPre-contractual steps at your request
Creating and managing your portal access and providing the contracted servicePerformance of the contract
Answering questions through the AI assistantLegitimate interest in handling enquiries; you do not need to enter personal data
Security and abuse prevention (rate limits, anti-bot field)Legitimate interest
Tax and accounting obligationsLegal obligation

The website currently uses no analytics or advertising cookies. If they are added, we will ask for your prior consent and update the cookie policy.

4. How long we keep data

5. Who can access it

We do not sell or transfer your data. We use providers acting as processors under contract:

Some providers may process data outside the European Economic Area (e.g. the United States); in such cases appropriate safeguards apply, such as the EU-US Data Privacy Framework or standard contractual clauses. We may also disclose data to public authorities when required by law.

6. Data of our clients' customers

When we handle personal data of third parties on behalf of a client (for example, the contacts arriving through the form on their website), we act as data processor and govern this with a data processing agreement (Art. 28 GDPR). The client is the controller.

7. Automated decisions

We do not make automated decisions or build profiles with legal effects on you. The AI assistant is informational and can make mistakes; it does not replace a quote or professional advice.

8. Your rights

You can exercise your rights of access, rectification, erasure, restriction, portability and objection, and withdraw consent at any time, by writing to info@pexalia.com (attaching proof of identity if needed). We will reply within one month and free of charge. If you believe we have not handled your request properly, you can complain to the Spanish Data Protection Agency (www.aepd.es).

9. Security

We apply reasonable technical and organisational measures: encrypted connections, role-based access control and row-level security policies in the database, and restricted team access.

10. Minors

Our services are aimed at professionals and businesses. We do not knowingly process data of children under 14.

11. Changes

If we change this policy, we will publish the new version on this page with the update date.